Privacy Policy
Please read this privacy policy carefully as it sets out how Daleen Yoga collects, processes and protects any information that you provide when you use our services and/or this website.
By using our website and it’s services you are indicating your acceptance of this policy. We are committed to complying with the General Data Protection (GDPR) Act 1998, respecting your right to privacy, and securely protecting the personal information you share with us.
Daleen Eloff (Trading as Daleen Yoga) is the controller of the information you provide and is collectively referred to as ‘we’, ‘us’ or ‘our’ in this privacy policy. Daleen Eloff is responsible for answering any questions you may have regarding this privacy policy. You also have the right to ask for a copy of any of your personal data held by us (where such data is held). Please contact Daleen Eloff at (daleen@daleenyoga.uk)
Below is a list of how the data is collected, what is collected, and what it’s used for.
When you visit our website, the following data is collected to run our website, and to protect and improve its services.
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Daleen yoga shares this information with Squarespace, our website analytics provider, to learn about site traffic and activity and may also include details about your use of our website, including clicks, internal links, pages visited, scrolling, searches and time spent on our site.
When you book a class or schedule an appointment, we collect personal information from you to complete the booking. This may include information such as your
Name
Email address
Phone number
Details relating to your appointment (for example, who referred you)
Relevant information to your participation in classes including but not limited to information relating to existing injuries, conditions and how they affect movement
Files you uploaded
We share this information with Acuity by Squarespace, our scheduling service provider, so that they can provide online booking services to us and (Stripe) our payment processing supplier so you can pay us for your bookings.
When you buy products from our online shop, we collect personal information from you to fulfill the order and we may collect information such as:
Your billing and shipping address
Details relating to your purchase
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us and also (PAYMENT PROVIDER??? Stripe,) our payment processing supplier so you can pay us for your items.
As you go through checkout, our site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
When you submit information to our website via a form, (such as signing up to receive newsletter), we collect the data requested in the web form in order to track and respond to your submissions. We share this information with Squarespace, our hosting provider, so that they can provide website services to us.
When you subscribe to our Newsletter via our website, we share your contact information with Squarespace, our email marketing provider so they can send these emails on our behalf. You can unsubscribe from our newsletter by clicking the link at the bottom of the email.
When you post a comment on our blog page, our website includes commenting functionality which collects the following personal data including:
Your name (which will be displayed as part of your posted comment)
Your email address (optional, to let you know if someone replies to your comment)
Your website URL (optional)
If you ‘like’ a blog post or comment, our website collects personal data to try to prevent the same person from liking the same post during the same visit, including:
Information about your browser, network and device
Details about the web page or content you shared or proposed to share
Your IP address
How we use your personal data
We require this information to understand your needs and provide you with the best service we can, and in particular for the following reasons:
To contact you for reasons regarding your Yoga classes - your class bookings, enquiries after classes, class passes, and any changes at Daleen Yoga that may affect your relationship with us.
Internal record keeping for insurance compliance reasons.
We may use the information to improve our products and services.
If you have opted in receive them, we may periodically send promotional emails and about new products, special offers or other information which we think you may find interesting using the email address you have provided. You can follow the unsubscribe links in any communications you are sent.
There are certain communications which are essential to your relationship with us and will be sent to you regardless of your ‘opt in’ status. This includes class cancellations beyond Daleen Yoga's control, venue changes and are relating to the provision of the services we provide.
We may use the information you provide to improve the performance of our website and ensure that we are providing the information you need in a user-friendly way.
We may share your data with third party social media platforms/search engines in order to show you targeted ads when you visit them. This is done by providing these platforms with your email address to create ‘audiences’ of users fitting certain demographic conditions so we can target our marketing. Please check the social media platforms’/search engines’ terms for more details on these services.
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and to improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Third party links
Our website may contain links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.
Controlling your personal information
You may choose to change your communication preferences at any point by (contacting us), or by following any unsubscribe links in communications you are sent.